{"site_content":{"contact":{"address":"Rajshahi COLO HQ, ShekherChalk Ponchoboti, Rajshahi, Bangladesh.","email":"hello@rajshahicolo.com","phone":"+8809647-455247"},"discounts":{"bdix":{"KVM 16G-8C":{"isActive":false,"monthly":4200,"yearly":0},"KVM 2G-2C":{"isActive":false,"monthly":750,"yearly":0},"KVM 4G-4C":{"isActive":false,"monthly":1050,"yearly":0},"KVM 6G-6C":{"isActive":false,"monthly":2100,"yearly":0},"KVM 8G-8C":{"isActive":true,"monthly":3400,"yearly":0}},"proxy":{"Corporate Proxy":{"isActive":true,"monthly":400,"yearly":4000},"IVAC Proxy (Basic)":{"isActive":true,"monthly":480,"yearly":4800},"IVAC Proxy (Pro)":{"isActive":true,"monthly":450,"yearly":4500}}},"footer":{"company":[{"id":"about-us","label":"About Us"},{"id":"looking-glass","label":"Network Map"},{"id":"contact-us","label":"Contact Support"},{"id":"privacy-policy","label":"Privacy Policy"},{"id":"tos","label":"Terms of Service"},{"highlight":true,"id":"offers","label":"Special Offers"}],"description":"Bangladesh's premier Tier III Carrier Neutral Datacenter. We provide the foundation for the world's most demanding applications with a global low-latency network.","services":[{"id":"bare-metal-server","label":"Dedicated Servers"},{"id":"colocation","label":"Server Colocation"},{"id":"bdix-vps-server","label":"BDIX VPS"},{"id":"gpu-server","label":"GPU Servers"},{"id":"windows-rdp","label":"Windows RDP"},{"id":"storage-server","label":"Cloud Storage"}]},"header":{"menuItems":[{"id":"home","label":"Home"},{"id":"about-us","label":"About Us"},{"hasDropdown":true,"id":"services","items":[{"bg":"bg-red-400/10","color":"text-red-400","items":[{"desc":"Secure rack space","iconName":"Server","id":"colocation","label":"Colocation"},{"desc":"Dedicated performance","iconName":"HardDrive","id":"bare-metal-server","label":"Bare Metal Server"},{"desc":"High performance computing","iconName":"Cpu","id":"gpu-server","label":"GPU Server"}],"title":"Infrastructure"},{"bg":"bg-cyan-400/10","color":"text-cyan-400","items":[{"desc":"Low latency BDIX","iconName":"Network","id":"bdix-vps-server","label":"BDIX VPS Server"},{"desc":"Remote Desktop","iconName":"Monitor","id":"windows-rdp","label":"Windows RDP"},{"desc":"Workflow Automation","iconName":"Activity","id":"n8n-hosting","label":"N8N Hosting"},{"desc":"High capacity storage","iconName":"Database","id":"storage-server","label":"Storage Server"}],"title":"Virtual Servers"},{"bg":"bg-purple-400/10","color":"text-purple-400","items":[{"desc":"BDIX Static Proxy","iconName":"Zap","id":"bd-proxy-ip","label":"BD Proxy IP"},{"desc":"Reliable email delivery","iconName":"Mail","id":"smtp-hosting","label":"SMTP Hosting"},{"desc":"Secure your site","iconName":"ShieldCheck","id":"ssl-certificates","label":"SSL Certificates"},{"desc":"Software licensing","iconName":"Key","id":"licenses","label":"License"}],"title":"Solutions"}],"label":"Services","type":"mega"},{"id":"https://glass.rajshahicolo.com","isExternal":true,"label":"Looking Glass"},{"hasDropdown":true,"id":"company","items":[{"iconName":"FileText","id":"tos","label":"Terms of Service"},{"iconName":"Shield","id":"privacy-policy","label":"Privacy Policy"},{"iconName":"RefreshCcw","id":"refund-policy","label":"Refund Policy"},{"iconName":"Phone","id":"contact-us","label":"Contact Us"}],"label":"Company","type":"list"}]},"pages":{"about":{"description":"We have been working in the internet and information technology sector since 2017. In 2024, we introduced server solutions, colocation, and cloud services under our brand Rajshahi Colo.","mission":"To empower businesses, developers, and service providers with reliable, scalable, and secure IT infrastructure — from web development to hosting, colocation, and cloud services. We are committed to delivering consistent performance and outstanding support.","seo":{"description":"Learn about Rajshahi COLO, our journey since 2017, our Tier III certified infrastructure, and the dedicated team powering Bangladesh's digital growth.","keywords":"About Rajshahi COLO, Datacenter Team, IT Infrastructure Bangladesh, FusionFlame History","ogImage":"https://rajshahicolo.com/og-image.jpg","title":"About Us - Rajshahi COLO"},"team":[{"initials":"AR","name":"MD Arafat Rahman","role":"Chief Technology Officer"},{"initials":"MS","name":"MD Shaif Rahman","role":"Chief Operating Officer"},{"initials":"SR","name":"Sabbir Rahman","role":"Network Administrator"},{"initials":"RI","name":"Engr Raihan Islam","role":"Server Administrator"},{"initials":"NA","name":"MD Nahid Alam","role":"Security Engineer"},{"initials":"SM","name":"Sanjida Mehejabin","role":"Level 1 Tech Support"},{"initials":"MM","name":"Marufa MIM","role":"Level 2 Tech Support"},{"initials":"JS","name":"MD Jishan Sardar","role":"System Admin"}],"title":"We Are <span class='text-transparent bg-clip-text bg-gradient-to-r from-[#00f0ff] to-blue-500'>Rajshahi COLO</span>","vision":"To provide our clients with a secure and seamless hosting environment. We aim to drive digital growth through cutting-edge technology and guarantee zero downtime and uninterrupted service for all our partners."},"baremetal":{"heroSubtitle":"High-performance single-tenant physical servers with root access. Ideal for high-traffic websites, databases, and virtualization clusters.","heroTitle":"Premium <span class='text-transparent bg-clip-text bg-gradient-to-r from-[#00f0ff] to-blue-500'>Bare Metal</span> Dedicated Servers","seo":{"description":"Rent Dedicated Servers in Bangladesh, USA, SG & Germany. Intel Xeon & AMD Ryzen Hardware with Full Root Access & 10Gbps Uplink.","keywords":"Bare Metal Server, Dedicated Server Bangladesh, Physical Server Hosting, Xeon Server, High Performance Computing, Dedicated Server Price BD","ogImage":"https://rajshahicolo.com/og-image.jpg","title":"Dedicated Bare Metal Servers | Intel & AMD Ryzen"}},"bdix":{"heroSubtitle":"Rajshahi Colo delivers BDIX VPS hosting directly from Bangladesh’s only Tier III standard data center. Enjoy ultra-low latency, high-speed connectivity, and the most reliable hosting for your business.","heroTitle":"Best BDIX <span class='text-transparent bg-clip-text bg-gradient-to-r from-[#00f0ff] to-blue-500'>Unmanaged VPS</span>","seo":{"description":"High-Performance BDIX VPS with NVMe Storage, 10Gbps Uplink & Low Latency. KVM Virtualization with Full Root Access. Starts at ৳640/mo (Offer).","keywords":"BDIX VPS, Linux VPS Bangladesh, KVM Hosting, Cheap VPS BD, BDIX Connectivity, Low Latency Server","ogImage":"https://i.ibb.co.com/PGj3gCQV/Screenshot-from-2026-01-17-18-16-03.png","title":"BDIX VPS Hosting Hosting | NVMe KVM & 10Gbps Uplink"}},"colocation":{"heroSubtitle":"Host your critical infrastructure in a secure, high-performance environment with our BDIX-connected colocation service. Take advantage of our state-of-the-art data center, direct connectivity to the Bangladesh Internet Exchange (BDIX), and dedicated expert support.","heroTitle":"Server Colocation In Rajshahi at <span class='text-[#3b84f7]'>Tier III Modular</span> Datacenter","seo":{"description":"Secure Server Colocation in Dhaka, Rajshahi &  Khulna. Tier III Standard Data Center with 99.999% Uptime, 24/7 Access & BDIX Connectivity. Starts ৳6,500/mo.","keywords":"Server Colocation Bangladesh, Colocation Rajshahi, Data Center Bangladesh, Rack Space Price, Tier 3 Datacenter, BDIX Colocation","ogImage":"https://rajshahicolo.com/og-image.jpg","title":"Server Colocation In Bangladesh | Rajshahi & Regional Hubs"}},"contact":{"seo":{"description":"Contact Rajshahi COLO for sales inquiries, technical support, or billing questions. 24/7 Support Available via Phone, Email, and Ticket.","keywords":"Contact Rajshahi COLO, Datacenter Support, Sales Inquiry, Technical Support Bangladesh","ogImage":"https://rajshahicolo.com/og-image.jpg","title":"Contact Us - Sales & Support"},"subtitle":"Whether you need a custom server configuration, technical assistance, or just want to say hello, our team is ready to assist you 24/7.","title":"Let's Start a <span class='text-transparent bg-clip-text bg-gradient-to-r from-[#00f0ff] to-blue-500'>Conversation</span>"},"gpu":{"heroSubtitle":"Unleash the power of NVIDIA GPUs. Bare metal performance designed for Deep Learning, Large Language Models (LLMs), and High-Performance Computing.","heroTitle":"Accelerate Your <br/> <span class='text-transparent bg-clip-text bg-gradient-to-r from-green-400 to-emerald-600'>AI Workloads</span>","seo":{"description":"High-Performance NVIDIA H100, A100 & RTX 4090 GPU Servers. Ideal for AI Training, Deep Learning & 3D Rendering. Bare Metal Performance.","keywords":"GPU Server, NVIDIA H100, AI Training Server, Deep Learning Hosting, GPU Cloud, NVIDIA A100 Price BD","ogImage":"https://rajshahicolo.com/og-image.jpg","title":"GPU Server Rental | NVIDIA H100, A100 & RTX 4090 AI Cloud"}},"home":{"heroSubtitle":"Maximize your data's potential with Our reliable and secure colocation services.","heroTitle":"Tier-III Standard <br/> Datacenter","seo":{"description":"Reliable. Secure. Scalable. Bangladesh's premier Tier III Carrier Neutral Datacenter offering BDIX VPS, Dedicated Servers, Colocation, and Cloud Solutions.","keywords":"datacenter bangladesh, bdix vps, server colocation rajshahi, dedicated server bangladesh, tier 3 datacenter, rajshahi colo","ogImage":"https://i.ibb.co.com/RGr22Kbq/home-hero.png","title":"Rajshahi COLO | Tier III Datacenter & Cloud Solutions"},"stats":[{"label":"Datacenters","value":"3+"},{"label":"Power Uptime","value":"100%"},{"label":"SLA Guarantee","value":"99.9%"},{"label":"Support","value":"24/7"}],"testimonials":[{"author":"Apurbo Islam","color":"bg-blue-500","initials":"AI","quote":"Service quality is excellent, and the technical support goes far beyond expectations. The team is professional, responsive, and very helpful. I am fully satisfied with the overall experience.","role":"Client"},{"author":"Kazi Sabbir","color":"bg-purple-500","initials":"KS","quote":"I have been using their service to host my CTF events, and it has been a fantastic experience. The support is consistent, and the network speed is outstanding. Highly reliable and recommended.","role":"Client"},{"author":"Techus 420","color":"bg-green-500","initials":"T4","quote":"I purchased Turbo Hosting for my blogging website, and the performance is excellent. The website loads very fast, and any issues are solved quickly through live chat. The service is fast, reliable, and hassle-free.","role":"Client"},{"author":"Musfiqur Rahman","color":"bg-pink-500","initials":"MR","quote":"I am very satisfied with their VPS hosting service. It is fast, stable, and affordable, with excellent customer support. Overall, a dependable hosting service that I highly recommend.","role":"Client"},{"author":"Prince Choudhury","color":"bg-yellow-500","initials":"PC","quote":"The support and network speed are exceptional. Colocating with them has been a great decision for our company. Their team is available 24/7, and the servers handle heavy loads smoothly. Excellent value overall.","role":"Client"},{"author":"Aowsuf Ahamed","color":"bg-indigo-500","initials":"AA","quote":"Highly recommended. The service is very good, reliable, and professional. Every interaction with their team has been smooth and satisfactory.","role":"Client"},{"author":"MD Ali Hossain","color":"bg-teal-500","initials":"MA","quote":"Highly recommended. The service is excellent and consistent. Support is always helpful, and the overall experience is very positive and dependable.","role":"Client"},{"author":"Motion View","color":"bg-orange-500","initials":"MV","quote":"I purchased a VPS server for my e-commerce website, and the service and support have both been excellent. Everything works smoothly, and the team is very responsive. I wish them continued success in their business.","role":"Client"},{"author":"Rizu Ahmed","color":"bg-cyan-500","initials":"RA","quote":"The support system is excellent, and their hosting service feels like the best choice for the price. Very reliable and professional overall.","role":"Client"},{"author":"Md Rabby Hasan","color":"bg-red-500","initials":"MH","quote":"I have always received friendly and helpful support, and the service is excellent. I highly recommend getting hosting services from Rajshahi Colo.","role":"Client"}]},"legal":{"privacyDesc":"Your privacy and data security are very important to us.","privacyDescBn":"আপনার ব্যক্তিগত তথ্যের নিরাপত্তা আমাদের কাছে অত্যন্ত গুরুত্বপূর্ণ।","privacySections":[{"heading":"Introduction","text":"Applicable to: All users of Rajshahi Colo. Rajshahi Colo takes the security of your personal information seriously. In this policy, we outline what information we collect, how we use it, and how we protect your data."},{"heading":"What Information We Collect","text":"We may collect the following types of information:\n• Personal Information: Your name, phone number, email address, physical address, and payment information.\n• Log Information: Your IP address, browser type, and login times when you use our website.\n• Order-Related Information: Information about the services you have ordered, support tickets, and chat interactions."},{"heading":"How We Use This Information","text":"• To activate your orders or services\n• To communicate with you\n• To operate and improve our services\n• To keep our site and systems secure\n• To comply with legal requirements when necessary"},{"heading":"Cookies","text":"Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings if you prefer."},{"heading":"Your Data Security","text":"We use modern security measures to protect your information. However, internet usage always carries some inherent risk, and we do our best while acknowledging this reality."},{"heading":"Sharing with Third Parties","text":"We do not sell your information. However, in certain cases, data may be shared with:\n• Payment gateways or service providers\n• Relevant authorities if required by law"},{"heading":"Your Rights","text":"• You may request to view or correct your information\n• You may request deletion of your account or data\n• Please contact us if you have any concerns or complaints"},{"heading":"Children's Privacy","text":"Our services are not intended for individuals under 13 years of age. If a child's information is inadvertently collected, please contact us and we will delete it."},{"heading":"Changes to This Policy","text":"We may update this policy from time to time. Significant changes will be announced on our website."},{"heading":"Contact Us","text":"If you have any questions regarding privacy or your data, please contact us:\nhello@rajshahicolo.com"}],"privacySectionsBn":[{"heading":"ভূমিকা","text":"প্রযোজ্য: Rajshahi Colo-এর সব ব্যবহারকারীদের জন্য। Rajshahi Colo আপনাদের ব্যক্তিগত তথ্যের নিরাপত্তাকে গুরুত্ব দিয়ে দেখে। এই নীতিমালায় আমরা জানাচ্ছি, আমরা কী ধরনের তথ্য নেই, কীভাবে সেই তথ্য ব্যবহার করি এবং আপনার তথ্য কিভাবে সুরক্ষিত রাখি।"},{"heading":"আমরা কী তথ্য সংগ্রহ করি","text":"আমরা নিচের ধরণের তথ্য নিতে পারি:\n• ব্যক্তিগত তথ্য: আপনার নাম, ফোন নম্বর, ইমেইল ঠিকানা, ঠিকানা, পেমেন্ট তথ্য।\n• লগ তথ্য: আপনি আমাদের ওয়েবসাইট ব্যবহার করলে আপনার IP ঠিকানা, ব্রাউজার ধরন, কখন লগইন করেছেন — এসব তথ্য।\n• অর্ডার সম্পর্কিত তথ্য: আপনি যেসব সার্ভিস নিয়েছেন, টিকেট দিয়েছেন, আমাদের সঙ্গে চ্যাট করেছেন এসব তথ্য।"},{"heading":"আমরা এই তথ্য কী কাজে ব্যবহার করি","text":"• আপনার অর্ডার বা সার্ভিস চালু করতে\n• আপনার সঙ্গে যোগাযোগ রাখতে\n• সার্ভিস ঠিকভাবে চালাতে ও ভালো করতে\n• আমাদের সাইট বা সিস্টেম নিরাপদ রাখতে\n• আইন অনুযায়ী প্রয়োজন হলে তথ্য জমা দিতে"},{"heading":"কুকিজ (Cookies)","text":"আমাদের ওয়েবসাইটে কুকিজ ব্যবহার করা হয় যাতে আপনার ব্যবহারের অভিজ্ঞতা ভালো হয়। চাইলে আপনি ব্রাউজার থেকে কুকিজ বন্ধ করে দিতে পারেন।"},{"heading":"আপনার তথ্যের নিরাপত্তা","text":"আমরা আধুনিক নিরাপত্তা ব্যবস্থা ব্যবহার করি যাতে আপনার তথ্য সুরক্ষিত থাকে। তারপরও ইন্টারনেট ব্যবহারে সব সময় কিছুটা ঝুঁকি থাকে, সেটা মাথায় রেখেই আমরা সর্বোচ্চ চেষ্টা করি।"},{"heading":"তৃতীয় পক্ষের সঙ্গে তথ্য ভাগ","text":"আমরা আপনার তথ্য বিক্রি করি না। তবে কিছু ক্ষেত্রে নিচের পক্ষের সঙ্গে তথ্য ভাগ করা হতে পারে:\n• পেমেন্ট গেটওয়ে বা সার্ভিস সরবরাহকারীর সঙ্গে\n• সরকারের নির্দেশ থাকলে সংশ্লিষ্ট কর্তৃপক্ষের সঙ্গে"},{"heading":"আপনি যা করতে পারেন","text":"• চাইলে আপনি আপনার তথ্য দেখতে বা ঠিক করে নিতে পারেন\n• আপনার অ্যাকাউন্ট বা তথ্য মুছে ফেলার অনুরোধ করতে পারেন\n• যদি কোনো সমস্যা বা অভিযোগ থাকে, আমাদের জানান"},{"heading":"শিশুদের তথ্য","text":"আমাদের সার্ভিস ১৩ বছরের নিচের কারো জন্য নয়। যদি ভুল করে কোনো শিশুর তথ্য থেকে যায়, তাহলে আমাদের জানালে আমরা সেটি মুছে ফেলবো।"},{"heading":"নীতিমালার পরিবর্তন","text":"আমরা মাঝে মাঝে এই নিয়ম বদলাতে পারি। বড় কোনো পরিবর্তন হলে আমরা ওয়েবসাইটে জানিয়ে দেব।"},{"heading":"যোগাযোগ করুন","text":"গোপনীয়তা বা তথ্য সংক্রান্ত কোনো প্রশ্ন থাকলে, আমাদের সাথে যোগাযোগ করুন:\nhello@rajshahicolo.com"}],"privacySeoTitle":"Privacy Policy - Rajshahi COLO","privacyTitle":"Privacy Policy","privacyTitleBn":"Privacy Policy (গোপনীয়তা নীতি)","privacyUpdated":"1 August 2025","privacyUpdatedBn":"১ আগস্ট ২০২৫","refundDesc":"Learn about RajshahiColo's refund and cancellation policy in simple terms.","refundDescBn":"আপনার মাতৃভাষা বাংলায় জানুন RajshahiColo-এর রিফান্ড ও ক্যানসেলেশন সম্পর্কিত তথ্য","refundSections":[{"heading":"Introduction","text":"RajshahiColo is committed to providing transparent and reliable service to all clients. This refund and cancellation policy is presented in simple language so you can clearly understand in which situations a refund applies and in which it does not."},{"heading":"Refund Eligibility","text":"✔ If RajshahiColo fails to resolve a support issue or any other problem, the client is eligible for a refund. However, refund requests made more than 7 days after service activation will not be accepted.\n✔ Shared / Turbo Hosting (Yearly Plan) — refund eligible within 14 days.\n✔ SMTP Hosting — refund eligible within 30 days."},{"heading":"Non-Refundable Items","text":"✔ Domain registration fees are non-refundable once the domain is registered. Domain transfer fees are also non-refundable once initiated.\n✔ Any Digital License (e.g., cPanel, LiteSpeed, WHMCS, etc.) once purchased is non-refundable.\n✔ Any VPS or Dedicated Server once purchased is fully non-refundable.\n✔ If your service is Canceled / Suspended / Terminated due to violation of our Terms of Service, no refund will be provided.\n✔ Credit Balance deposited in your RajshahiColo account is never refundable. However, it may be used to purchase any new service from RajshahiColo."},{"heading":"Cancellation Procedure","text":"✔ Cancellation requests submitted through channels other than the Client Area will not be accepted.\n✔ After submitting a cancellation request, the service/account cannot be reactivated. You must purchase a new package.\n\n✳ Cancellation & Refund Process:\nTo cancel a service, submit a Request Cancellation from the Client Area.\n➤ Click the icon next to the package\n➤ Then click \"Request Cancellation\"\n➤ Fill out the form correctly and submit"},{"heading":"Cancellation Type","text":"• Immediate Cancellation: The package will be removed within 1–24 hours of the request.\n• End of Billing Period: The service will remain active until the end of the current billing period and then automatically cancel. (⚠ Refund does not apply if this option is chosen.)"},{"heading":"Service Charges & Other","text":"✔ For any refund, Gateway Charge / Sending Charge / Cashout Charge will be deducted.\n✔ Credit Balance is non-refundable. Under no circumstances will Credit Balance be refunded, even if requested via ticket."}],"refundSectionsBn":[{"heading":"ভূমিকা","text":"RajshahiColo সবসময় ক্লায়েন্টদের স্বচ্ছ এবং নির্ভরযোগ্য সার্ভিস দিতে প্রতিশ্রুতিবদ্ধ। তাই রিফান্ড এবং ক্যানসেলেশন নীতিমালাটি সহজ ভাষায় বাংলায় উপস্থাপন করা হলো, যেন আপনি স্পষ্টভাবে জানতে পারেন কোন পরিস্থিতিতে রিফান্ড প্রযোজ্য এবং কোন পরিস্থিতিতে নয়।"},{"heading":"রিফান্ড যোগ্যতা","text":"✔ যদি RajshahiColo-এর সাপোর্ট বা অন্য কোনো সমস্যার সমাধানে আমরা ব্যর্থ হই, তাহলে ক্লায়েন্ট রিফান্ড নিতে পারবেন। তবে, সার্ভিস একটিভ হওয়ার ৭ দিনের বেশি হলে রিফান্ড রিকোয়েস্ট গ্রহণযোগ্য হবে না।\n✔ Shared / Turbo Hosting (Yearly Plan)-এ ১৪ দিনের মধ্যে রিফান্ড প্রযোজ্য।\n✔ SMTP Hosting-এ ৩০ দিনের মধ্যে রিফান্ড প্রযোজ্য।"},{"heading":"রিফান্ড প্রযোজ্য নয় (Non-Refundable)","text":"✔ ডোমেইন রেজিস্ট্রেশন হয়ে গেলে সেই ডোমেইনের টাকা রিফান্ডযোগ্য নয়। ডোমেইন ট্রান্সফার শুরু হলে সেটারও রিফান্ড দেওয়া হবে না।\n✔ যেকোনো Digital License (যেমন: cPanel, LiteSpeed, WHMCS ইত্যাদি) কেনা হলে সেটি কোনোভাবেই রিফান্ডযোগ্য নয়।\n✔ যেকোনো VPS বা Dedicated Server একবার ক্রয় করলে তা সম্পূর্ণরূপে নন-রিফান্ডেবল।\n✔ যদি আমাদের Terms of Service লঙ্ঘনের কারণে আপনার সার্ভিস Cancel / Suspend / Terminate করা হয়, তাহলে এর জন্য কোনো রিফান্ড দেওয়া হবে না।\n✔ RajshahiColo অ্যাকাউন্টে জমা রাখা Credit Balance কখনোই রিফান্ডযোগ্য নয়। তবে এটি RajshahiColo-এর যেকোনো নতুন সার্ভিস কিনতে ব্যবহার করা যাবে।"},{"heading":"ক্যানসেলেশন পদ্ধতি","text":"✔ Client Area ছাড়া অন্য কোনো মাধ্যমে করা ক্যানসেল রিকোয়েস্ট গ্রহণযোগ্য হবে না।\n✔ ক্যানসেল রিকোয়েস্ট সাবমিট করার পর, সেই সার্ভিস/অ্যাকাউন্ট আর পুনরায় চালু (reactivate) করা যাবে না। নতুন করে প্যাকেজ কিনতে হবে।\n\n✳ বাতিল ও রিফান্ড প্রক্রিয়া:\nসার্ভিস বাতিল করতে চাইলে Client Area থেকে Request Cancellation সাবমিট করতে হবে।\n➤ প্যাকেজের পাশে থাকা আইকনে ক্লিক করুন\n➤ তারপর \"Request Cancellation\" চাপুন\n➤ ফর্মটি সঠিকভাবে পূরণ করে সাবমিট করুন"},{"heading":"Cancellation Type","text":"• Immediate Cancellation: রিকোয়েস্ট দেওয়ার ১–২৪ ঘণ্টার মধ্যে প্যাকেজটি মুছে ফেলা হবে।\n• End of Billing Period: সার্ভিসটি শেষ বিলিং ডেট পর্যন্ত চালু থাকবে এবং পরে স্বয়ংক্রিয়ভাবে বাতিল হবে। (⚠ এই অপশন বেছে নিলে রিফান্ড প্রযোজ্য হবে না।)"},{"heading":"সার্ভিস চার্জ ও অন্যান্য","text":"✔ যেকোনো রিফান্ডের ক্ষেত্রে Gateway Charge / Sending Charge / Cashout Charge কেটে রাখা হবে।\n✔ Credit Balance রিফান্ডযোগ্য নয়। টিকিটে চাইলেও কোনো অবস্থাতেই Credit Balance থেকে রিফান্ড দেওয়া হবে না।"}],"refundSeoTitle":"Refund & Cancellation Policy - Rajshahi COLO","refundTitle":"Refund & Cancellation Policy","refundTitleBn":"Refund Policy (রিফান্ড নীতিমালা)","refundUpdated":"24 May 2025","refundUpdatedBn":"২৪ মে ২০২৫","seo":{"description":"Terms of Service, Privacy Policy, and Refund & Cancellation Policy for Rajshahi COLO.","keywords":"Terms of Service, Privacy Policy, Refund Policy, Rajshahi COLO Legal","ogImage":"https://rajshahicolo.com/og-image.jpg","title":"Legal - Rajshahi COLO"},"tosDesc":"Please read these Terms of Service carefully before using our services.","tosDescBn":"আপনার মাতৃভাষা বাংলাতে জানুন আমাদের শর্তাবলীসমূহ","tosSections":[{"heading":"General Rules","text":"Like every organization, our service management follows certain terms and conditions that are essential to maintain discipline in service delivery. By accepting our service, every customer automatically agrees to the terms outlined below. Violation of these rules and conditions reserves the authority the full right to take necessary actions, including suspending or completely canceling the service and pursuing legal measures."},{"heading":"1. Accurate Information","text":"When ordering our services, you must provide information matching your NID, Passport, or other documents. Services will not be activated if the information is incorrect."},{"heading":"2. Domain Activation","text":"Domain registration and activation may take approximately 30 minutes to 1 hour. Please be patient. If you need faster activation, you can contact us via support ticket."},{"heading":"3. Verification (BDIX/Server)","text":"After ordering BDIX VPS / Bare Metal Server, you will see an option to submit digital documents in your dashboard. You must submit your NID or Passport. If your information is correct, the service will be activated; otherwise, the order will be canceled. (Refund will be made as per policy.)"},{"heading":"4. Prohibited Content & Policy","text":"We do not host any websites involving piracy, haram content, incitement, defamation, hate speech, anti-humanity, illegal, obscene, immoral, fraudulent, multi-level marketing (MLM), gambling, or any content harmful to individuals, society, or the state. If such content is found hosted on our servers or evidence of association with it is found, we reserve the full right to suspend or delete said virtual server / shared cPanel without notice. This decision is final and non-refundable. Since such activities are conducted entirely at the customer's own initiative, the customer bears full responsibility for any legal, social, or technical complications that may arise."},{"heading":"5. Automatic Backup","text":"We maintain free automatic backups on our servers, which can be helpful during emergencies. However, we cannot guarantee that backups will always work reliably, as technical issues may cause backup processes to fail. Therefore, maintaining complete backups of your own server and data is the customer's responsibility."},{"heading":"6. Data Security & Crashes","text":"Although server crashes are very rare, power or technical issues may occasionally arise. In case of server crashes, data corruption, or similar problems, we will provide the customer with the latest backup in our possession. However, it is best and safest for the customer to maintain their own backups."},{"heading":"7. Colocation Policy","text":"For colocation: If a server is damaged (e.g., burned) due to an accident from our end, Rajshahi COLO will bear the compensation."},{"heading":"8. Refund (New Orders)","text":"We offer refunds only for new orders. Renewals or any other transactions are not eligible for this facility."},{"heading":"9. Refund (Suspension)","text":"If a service is suspended due to violation of our rules, no refund will be provided."},{"heading":"10. Support & Resolution","text":"Once you report your issue, we will try to resolve it as quickly as possible. Often, issues can be resolved over the phone. However, depending on the situation, there may be slight delays."},{"heading":"11. Admin Access","text":"For security or other urgent needs, we may access your hosting account at any time to view, copy, or fix issues. We will ensure that no harm comes to you in the process."},{"heading":"12. Service Guarantee","text":"Just as people are not always available, we cannot guarantee our services will be running 100 of the time. If a service is interrupted or issues arise, we may not be held responsible. However, as long as our team is capable and conditions allow, we will continue providing service, Insha'Allah."},{"heading":"13. Changes to Terms","text":"As times and circumstances change, our rules may be updated. All customers, both new and existing, must comply with the updated terms."}],"tosSectionsBn":[{"heading":"সাধারণ নিয়মাবলী","text":"প্রতিটি প্রতিষ্ঠানের মতোই, আমাদের সার্ভিস ব্যবস্থাপনাতেও কিছু নির্ধারিত টার্মস ও কন্ডিশন রয়েছে, যা সার্ভিস প্রদানের ক্ষেত্রে শৃঙ্খলা বজায় রাখতে অত্যন্ত গুরুত্বপূর্ণ। আমাদের সার্ভিস গ্রহণের মাধ্যমে প্রত্যেক গ্রাহক স্বয়ংক্রিয়ভাবে নিচে উল্লিখিত শর্তাবলীর আওতাভুক্ত হবেন। এই নিয়ম ও শর্তসমূহ লঙ্ঘন করলে কর্তৃপক্ষ প্রয়োজনীয় ব্যবস্থা গ্রহণ করার, যেমন: সার্ভিস সাসপেন্ড বা সম্পূর্ণরূপে বাতিল করার এবং আইনগত ব্যবস্থা গ্রহণ করার পূর্ণ অধিকার সংরক্ষণ করে।"},{"heading":"১. সঠিক তথ্য প্রদান","text":"আমাদের সার্ভিস অর্ডার করার সময় অবশ্যই এনআইডি, পাসপোর্ট ইত্যাদি ডকুমেন্টের সাথে মিল রেখে অর্ডার করবেন, তথ্য ভুল থাকলে সার্ভিস অ্যাকটিভ করা হবে না।"},{"heading":"২. ডোমেইন অ্যাক্টিভেশন","text":"ডোমেইন রেজিস্ট্রেশন এবং অ্যাকটিভ হতে মোটামুটি ৩০ মিনিট থেকে ১ ঘণ্টা সময় লাগতে পারে। এক্ষেত্রে আপনাকে অপেক্ষা করতে হবে। তবে আপনি দ্রুত অ্যাকটিভ করে নিতে চাইলে সাপোর্ট টিকেটের মাধ্যমে আমাদেরকে জানাতে পারেন।"},{"heading":"৩. ভেরিফিকেশন (BDIX/Server)","text":"BDIX ভিপিএস / বেয়ার মেটাল সার্ভার অর্ডার করার পর আপনার ড্যাশবোর্ডে ডিজিটাল ডকুমেন্টস সাবমিট করার অপশন আসবে, আপনাকে আপনার এনআইডি অথবা পাসপোর্ট সাবমিট করতে হবে। আপনার তথ্য ঠিক থাকলে সার্ভিস অ্যাকটিভ হবে, অন্যথায় অর্ডার ক্যানসেল করা হবে। (পলিসি অনুযায়ী রিফান্ড করা হবে)"},{"heading":"৪. নিষিদ্ধ কনটেন্ট ও পলিসি","text":"আমরা কোনো ধরনের পাইরেসি, হারাম, উস্কানিমূলক, কটূক্তিমূলক, বিদ্বেষপূর্ণ, মানবতাবিরোধী, আইনবিরোধী, অশ্লীল, নৈতিকতা বিরোধী, প্রতারণামূলক, মাল্টি-লেভেল মার্কেটিং (MLM), জুয়া সংক্রান্ত অথবা ব্যক্তি, সমাজ কিংবা রাষ্ট্রের জন্য ক্ষতিকর এমন কোনো ওয়েবসাইট হোস্ট করি না। যদি আমাদের সার্ভারে এ ধরনের কোনো ওয়েবসাইট হোস্ট করা হয় অথবা এর সাথে সংশ্লিষ্টতার প্রমাণ পাওয়া যায়, তাহলে বিনা নোটিশে উক্ত ভার্চুয়াল সার্ভার / শেয়ার্ড cPanel সাসপেন্ড বা ডিলিট করার পূর্ণ অধিকার সংরক্ষণ করে। উল্লেখ্য, এই সিদ্ধান্ত চূড়ান্ত এবং অফেরতযোগ্য। যেহেতু এই ধরনের কার্যকলাপ সম্পূর্ণভাবে গ্রাহকের নিজস্ব উদ্যোগে পরিচালিত হয়, তাই এর ফলে সৃষ্ট যেকোনো ধরনের আইনগত, সামাজিক বা কারিগরি জটিলতার পূর্ণ দায়ভার গ্রাহককেই বহন করতে হবে।"},{"heading":"৫. অটোমেটিক ব্যাকআপ","text":"আমাদের সার্ভারে স্বয়ংক্রিয়ভাবে ফ্রি ব্যাকআপ রাখা হয়, যা অনেক সময় বিপদের সময় সহায়ক হতে পারে। তবে এটি সব সময় নিশ্চিতভাবে কাজ করবে— এমন গ্যারান্টি দেওয়া সম্ভব নয়, কারণ যেকোনো প্রযুক্তিগত সমস্যায় ব্যাকআপ প্রক্রিয়া ব্যর্থ হতে পারে। তাই নিজ সার্ভার ও ডেটার সম্পূর্ণ ব্যাকআপ সংরক্ষণ করা গ্রাহকের নিজ দায়িত্ব।"},{"heading":"৬. ডেটা নিরাপত্তা ও ক্র্যাশ","text":"যদিও সার্ভার ক্র্যাশ একটি খুবই বিরল ঘটনা, তবুও যেকোনো সময় বিদ্যুৎজনিত বা কারিগরি ত্রুটির কারণে সমস্যা দেখা দিতে পারে। সার্ভার ক্র্যাশ, ডেটা করাপশন বা অনুরূপ কোনো সমস্যার ক্ষেত্রে, আমরা ক্লায়েন্টকে আমাদের সংগ্রহে থাকা সর্বশেষ ব্যাকআপটি প্রদান করব। তবে, গ্রাহক নিজ দায়িত্বে ব্যাকআপ সংরক্ষণ করাই সর্বোত্তম ও নিরাপদ ব্যবস্থা।"},{"heading":"৭. কোলোকেশন পলিসি","text":"কোলোকেশনের ক্ষেত্রে: যদি আমাদের এন্ড থেকে হওয়া দুর্ঘটনার মাধ্যমে সার্ভার পুড়ে যায় বা এই ধরনের কোনো সমস্যা হয় তবে এর ক্ষতিপূরণ রাজশাহী কলো (Rajshahi COLO) বহন করবে।"},{"heading":"৮. রিফান্ড (নতুন অর্ডার)","text":"আমরা টাকা ফেরতের সুযোগ দিই শুধু নতুন অর্ডারের ক্ষেত্রে। রিনিউ বা অন্য কোনো কাজের জন্য এই সুযোগ পাওয়া যাবে না।"},{"heading":"৯. রিফান্ড (সাসপেনশন)","text":"যদি কেউ আমাদের নিয়ম ভাঙেন এবং সে কারণে সার্ভিস বন্ধ করে দিতে হয়, তাহলে সে ক্ষেত্রে কোনো টাকা ফেরত দেওয়া হবে না।"},{"heading":"১০. সাপোর্ট ও সমাধান","text":"আপনার সমস্যাটা জানালেই আমরা যত তাড়াতাড়ি পারি সেটা ঠিক করার চেষ্টা করব। অনেক সময় ফোনেই সমস্যার সমাধান হয়ে যায়। তবে কখনো কখনো আমাদের অবস্থার কারণে একটু দেরি হতে পারে।"},{"heading":"১১. অ্যাডমিন এক্সেস","text":"নিরাপত্তা বা অন্য জরুরি দরকারে, আমরা যেকোনো সময় আপনার হোস্টিং অ্যাকাউন্টে ঢুকে কিছু দেখাতে, কপি করতে বা ঠিক করতে পারি। তবে আমরা চেষ্টা করি যেন এতে আপনাকে কোনো ক্ষতি না হয়।"},{"heading":"১২. সেবার নিশ্চয়তা","text":"মানুষ যেমন সব সময় থাকে না, তেমনি আমাদের সার্ভিসও সব সময় চালু থাকবে— এমন নিশ্চয়তা নেই। কোনো কারণে যদি এক সময় সার্ভিস বন্ধ হয়ে যায় বা সমস্যা হয়, তাহলে সেটার দায়িত্ব আমাদের না-ও থাকতে পারে। তবে যতদিন আমাদের টিম ভালো আছে এবং কাজ করার মতো পরিস্থিতি আছে, আমরা সেবা চালিয়ে যাব ইনশাআল্লাহ।"},{"heading":"১৩. শর্তাবলী পরিবর্তন","text":"সময় ও পরিস্থিতি বদলালে আমাদের কিছু নিয়মও নতুনভাবে ঠিক করা হতে পারে। নতুন বা পুরাতন, সব গ্রাহককেই সেই নতুন নিয়ম মেনে নিতে হবে।"}],"tosSeoTitle":"Terms of Service - Rajshahi COLO","tosTitle":"Terms of Service","tosTitleBn":"শর্তাবলী (Terms of Service)","tosUpdated":"24 May 2025","tosUpdatedBn":"২৪ মে ২০২৫"},"lookingglass":{"seo":{"description":"Diagnose network connectivity, latency, and routing paths from our Dhaka, Singapore, and Global nodes in real-time.","keywords":"Looking Glass, Network Diagnostic, Ping Test, Traceroute Bangladesh, Network Tools","ogImage":"https://rajshahicolo.com/og-image.jpg","title":"Network Looking Glass - Ping & Traceroute"}},"n8n":{"heroSubtitle":"Automate tasks, sync data, and build powerful workflows. Our managed n8n servers give you the power of low-code automation without the hassle of server management.","heroTitle":"Managed <span class='text-transparent bg-clip-text bg-gradient-to-r from-[#00f0ff] to-purple-500'>n8n Hosting</span>","seo":{"description":"Automate your business with fully managed N8N hosting. Reliable, secure, and scalable workflow automation servers in Bangladesh.","keywords":"N8N Hosting, Workflow Automation, Managed n8n, BDIX N8N Server, Automation Server Bangladesh","ogImage":"https://rajshahicolo.com/og-image.jpg","title":"N8N Hosting Bangladesh - Managed Workflow Automation"}},"offer":{"couponCode":"RC60","description":"Don't miss out on our biggest sale of the year. Get ultra-low latency, NVMe storage, and 1Gbps uplink at an unbeatable price.","discountValue":"60%","heroSubtitle":"On Premium BDIX VPS Servers","heroTitle":"FLAT <span class='text-transparent bg-clip-text bg-gradient-to-r from-yellow-400 to-orange-600 drop-shadow-[0_0_15px_rgba(234,88,12,0.5)]'>60%</span> OFF","offerEndTime":"2025-12-31T23:59","plans":[{"buttonText":"Choose Plan","cpu":"2 Core","discountedPrice":1000,"features":["1 TB Traffic","1 IPV4 Addresses","Available"],"link":"#","name":"New Plan","originalPrice":1000,"price":1000,"ram":"2 GB","recommended":false,"stock":"Available","storage":"25 GB SSD Storage","subtitle":"Short plan description"},{"buttonText":"Choose Plan","cpu":"2 Core","discountedPrice":1000,"features":["1 TB Traffic","1 IPV4 Addresses","Available"],"link":"#","name":"New Plan","originalPrice":1000,"price":1000,"ram":"2 GB","recommended":false,"stock":"Available","storage":"25 GB SSD Storage","subtitle":"Short plan description"},{"buttonText":"Choose Plan","cpu":"2 Core","discountedPrice":1000,"features":["1 TB Traffic","1 IPV4 Addresses","Available"],"link":"#","name":"New Plan","originalPrice":1000,"price":1000,"ram":"2 GB","recommended":false,"stock":"Available","storage":"25 GB SSD Storage","subtitle":"Short plan description"},{"buttonText":"Choose Plan","cpu":"2 Core","discountedPrice":1000,"features":["1 TB Traffic","1 IPV4 Addresses","Available"],"link":"#","name":"New Plan","originalPrice":1000,"price":1000,"ram":"2 GB","recommended":false,"stock":"Available","storage":"25 GB SSD Storage","subtitle":"Short plan description"}],"seo":{"description":"Limited Time Offer! 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Your assigned IP is yours alone.","q":"Do I get a Dedicated or Shared IP?"},{"a":"We currently provide IPs from the high-trust 144 and 165 series.","q":"Which IP series do you provide?"},{"a":"Yes, for the IVAC-optimized plans, the minimum order is 5 proxies.","q":"Is there a minimum order requirement?"}],"features":[{"desc":"Clean Bangladeshi IPs for IVAC with no blacklist history, ensuring trusted and uninterrupted access every time.","iconName":"ShieldCheck","title":"100% Clean BD IP"},{"desc":"Get guaranteed IVAC slots with our optimized network path. 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Our premium SMTP plans are built for high-growth businesses and offer unlimited scalability.","heroSubtitle":"Like a first-class courier, for email. Easily send and track all of your emails, and forget headaches with email delivery.","heroTitle":"Smtp Hosting <br/> <span class='text-transparent bg-clip-text bg-gradient-to-r from-[#00f0ff] to-blue-500'>Worldwide SMTP Delivery</span>","seo":{"description":"Reliable SMTP hosting for transactional emails. High deliverability, IP rotation, and tracking. Plans start from Free.","keywords":"SMTP Hosting, Email Delivery Service, Transactional Email, Bulk Email Server, SMTP Bangladesh","ogImage":"https://rajshahicolo.com/og-image.jpg","title":"SMTP Hosting - Worldwide Email Delivery"}},"ssl":{"description":"Don't worry about the technical setup. Our engineers provide complimentary installation support for all SSL certificates purchased with our hosting or servers.","heroSubtitle":"Protect your users' data and improve your SEO ranking with our industry-leading SSL certificates.","heroTitle":"Secure Your Website with <span class='text-transparent bg-clip-text bg-gradient-to-r from-green-400 to-emerald-600'>SSL Certificates</span>","seo":{"description":"Buy DV, OV, and EV SSL certificates in Bangladesh. Instant issuance, 256-bit encryption, and expert installation support.","keywords":"SSL Certificate Price BD, Buy SSL Bangladesh, Sectigo SSL, PositiveSSL, Web Security BD","ogImage":"https://rajshahicolo.com/og-image.jpg","title":"SSL Certificates | Secure Your Domain"}},"storage":{"heroSubtitle":"Keep your data safe, accessible, and fast. 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